h-CRM:
Das, Kallol
h-CRM: key to lifelong business relationships / Kallol Das - Delhi : Viva Books, 2004 - xv,224 p.
8176499463
Customer relationship management
customer loyalty
Employee loyalty
658.812 / D2H2
h-CRM: key to lifelong business relationships / Kallol Das - Delhi : Viva Books, 2004 - xv,224 p.
8176499463
Customer relationship management
customer loyalty
Employee loyalty
658.812 / D2H2