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Who stole my customer?? :

Thompson, Harvey

Who stole my customer?? : winning strategies for creating and sustaining customer loyalty / Harvey Thompson - New Jersey : Pearson Prentice Hall, 2004 - xiv,210 p.

ISBN: 0131453564

Subjects--Topical Terms:
Customer loyalty. Customer relationship
Customer satisfaction

Dewey Class. No.: 658.812 / T4W4

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