Emotion marketing :
Robinette, Scott.
Emotion marketing : the Hallmark way of winning customers for life / Scott Robinette and Claire Brand ; with Vicki Lenz. - New York : McGraw-Hill, c2001. - xvii,247 p. :
0070596190 Rs. 225.00
Marketing.
Customer relations.
Consumer satisfaction.
658.8 / R6E6
Emotion marketing : the Hallmark way of winning customers for life / Scott Robinette and Claire Brand ; with Vicki Lenz. - New York : McGraw-Hill, c2001. - xvii,247 p. :
0070596190 Rs. 225.00
Marketing.
Customer relations.
Consumer satisfaction.
658.8 / R6E6