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Quality a critical introduction, 3rd ed. /

Beckford, John W.

Quality a critical introduction, 3rd ed. / John W. Beckford - 3rd ed. - New York: Routledge, 2011. - 328 p.

ISBN: 9780415996358 Gratis

Subjects--Topical Terms:
Total quality management
Service industries

Dewey Class. No.: 658.562 / B8Q8

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