Assuring customer satisfaction: a guide for business and industry
Cron, Rodney L.
Assuring customer satisfaction: a guide for business and industry Cron, Rodney L. - New York Van Nostrand Reinhold Co. 1974 - xii, 364 p.
0442217544
Complaints (Retail trade)
Customer relations
Consumers protection
658.812
Assuring customer satisfaction: a guide for business and industry Cron, Rodney L. - New York Van Nostrand Reinhold Co. 1974 - xii, 364 p.
0442217544
Complaints (Retail trade)
Customer relations
Consumers protection
658.812