Strategic management of services: framework and cases
Das, Ranjan
Strategic management of services: framework and cases Das, Ranjan - Calcutta Oxford University Press 1997 - xii, 435 p.
9780195641707
Service industries - India
Strategic management
658.4
Strategic management of services: framework and cases Das, Ranjan - Calcutta Oxford University Press 1997 - xii, 435 p.
9780195641707
Service industries - India
Strategic management
658.4