Many unhappy returns :
Rossotti, Charles O.,
Many unhappy returns : one man's quest to turn around the most unpopular organization in America / Charles O. Rossotti. - Boston, Mass. : Harvard Business School Press, c2005. - xii, 340 p. : ill. ; 24 cm. - Leadership for the common good .
Includes bibliographical references (p. 317-330) and index.
1591394414 (pbk.)
2004023103
United States. Internal Revenue Service.
Tax administration and procedure--United States.
HJ2361 / .R667 2005
352.4/4
Many unhappy returns : one man's quest to turn around the most unpopular organization in America / Charles O. Rossotti. - Boston, Mass. : Harvard Business School Press, c2005. - xii, 340 p. : ill. ; 24 cm. - Leadership for the common good .
Includes bibliographical references (p. 317-330) and index.
1591394414 (pbk.)
2004023103
United States. Internal Revenue Service.
Tax administration and procedure--United States.
HJ2361 / .R667 2005
352.4/4