The benchmarking workbook :

Watson, Gregory H.

The benchmarking workbook : adapting best practices for performance improvement / Gregory H. Watson ; foreword by Carla O'Dell ; publisher's message by Norman Bodek. - Cambridge, Mass. : Productivity Press, c1992. - xxv, 144 p. : ill. ; 29 cm.

Includes bibliographical references and index.

1563270331 (acidfree paper)

92004044


Organizational effectiveness.
Performance.
Business intelligence.
Competition--Evaluation.

HD58.9 / .W38 1992

658.4

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