Horizontal management :
Denton, D. Keith.
Horizontal management : beyond total customer satisfaction / by D. Keith Denton. - New York : Toronto : New York : Lexington Books ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1991. - x, 211 p. : ill. ; 25 cm.
Includes bibliographical references and index.
0669269360 : $24.95
91006845
Teams in the workplace.
Management--Employee participation.
Customer relations.
HD66 / .D45 1991
658.8/12
Horizontal management : beyond total customer satisfaction / by D. Keith Denton. - New York : Toronto : New York : Lexington Books ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1991. - x, 211 p. : ill. ; 25 cm.
Includes bibliographical references and index.
0669269360 : $24.95
91006845
Teams in the workplace.
Management--Employee participation.
Customer relations.
HD66 / .D45 1991
658.8/12