One customer, divisible
Lowenstein, W Michael
One customer, divisible linking customer insight to loyalty advocacy behavior - Mason Thomson 2005 - 214 p 24 cm
0 324 30129 4
Customer services; Customer loyalty; Customer relations
658.812 / LOW
One customer, divisible linking customer insight to loyalty advocacy behavior - Mason Thomson 2005 - 214 p 24 cm
0 324 30129 4
Customer services; Customer loyalty; Customer relations
658.812 / LOW