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Essential guide to knowledge management:

Tiwana, Amrit

Essential guide to knowledge management: E-business and CRM applications / by Amrit Tiwana. - Delhi: Pearson Education, 2001. - 315p. - Essential Guide Series .

ISBN: 8178083264

Subjects--Topical Terms:
Knowledge management
Electronic commerce
Customer relations

Dewey Class. No.: 658.403 / 8 TIW

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