Managing quality :
Murthy, Dodaballapur Bhoga Narasimha
Managing quality : a practical guide to mcustomer satisfaction - New Delhi : Response Books, 1999 - 226p. 21cm.
8170367697
Consumer satisfaction
Total quality management
658.4013 / MUR
Managing quality : a practical guide to mcustomer satisfaction - New Delhi : Response Books, 1999 - 226p. 21cm.
8170367697
Consumer satisfaction
Total quality management
658.4013 / MUR