Key performance indicators :
Parmenter, David
Key performance indicators : developing, implementing, and using winning KPIs / David Parmenter - Hoboken : John Wiley, 2007 - xv, 236p, 23cm.
Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides with everything that is needed to master and implement a KPI-driven strategy
0470095881
Performance standards
Performance technology
658.4013 / PAR
Key performance indicators : developing, implementing, and using winning KPIs / David Parmenter - Hoboken : John Wiley, 2007 - xv, 236p, 23cm.
Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides with everything that is needed to master and implement a KPI-driven strategy
0470095881
Performance standards
Performance technology
658.4013 / PAR