Individual and organizational perspectives on emotion management and display /
Zerbe, Wilfred J (ed)
Individual and organizational perspectives on emotion management and display / Wilfred J Zerbe, Neal M Ashkanasy and Charmine E J Hartel - Amsterdam : Elsevier, 2006 - xxiii, 329p, 23cm. - Research on emotion in organizations; 2 .
The articles in this volume represent a selection of the best papers presented at the fourth International Conference on Emotions and Organizational Life (which was held in London, England, in June, 2004), together with invited papers by some of leading scholars in the field. The theme of this volume, concerns the management by organizations of the emotions of employees and the effects on individuals. It begins by looking at the effective self-management of emotion and how leaders can use emotions, intelligently and sometimes paradoxically, to foster effective personal and team outcomes, and goes on to examine the nature of emotionally charged incidents between employees and supervisors.
0762313102
Emotions--Social aspects
Motivation (Psychology)--Social aspects
Organizational behavior
Organizational sociology
Work--Psychological aspects
158.7 / ZER
Individual and organizational perspectives on emotion management and display / Wilfred J Zerbe, Neal M Ashkanasy and Charmine E J Hartel - Amsterdam : Elsevier, 2006 - xxiii, 329p, 23cm. - Research on emotion in organizations; 2 .
The articles in this volume represent a selection of the best papers presented at the fourth International Conference on Emotions and Organizational Life (which was held in London, England, in June, 2004), together with invited papers by some of leading scholars in the field. The theme of this volume, concerns the management by organizations of the emotions of employees and the effects on individuals. It begins by looking at the effective self-management of emotion and how leaders can use emotions, intelligently and sometimes paradoxically, to foster effective personal and team outcomes, and goes on to examine the nature of emotionally charged incidents between employees and supervisors.
0762313102
Emotions--Social aspects
Motivation (Psychology)--Social aspects
Organizational behavior
Organizational sociology
Work--Psychological aspects
158.7 / ZER