Quantitative models for performance evaluation and benchmarking :
Zhu, Joe
Quantitative models for performance evaluation and benchmarking : data envelopment analysis with spreadsheets and DEA excel solver / Joe Zhu - New York : Springer, 2003 - 1 CD-ROM - International series in operations research and Management science .
This book introduces DEA as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective. This book also provides easy-to-use DEA software - DEA Excel Solver. This DEA Excel Solver is an Add-In for Microsoftt Excel and provides a custom menu of DEA approaches, which include more than 150 different DEA models. It is an extremely powerful tool that can assist decision-makers in benchmarking and analyzing complex operational efficiency issues in manufacturing organizations as well as evaluating processes in banking, retail, franchising, health care, e-business, public services and many other industries. The DEA Excel Solver does not set limit on the number of units, inputs or outputs. With the capa
Benchmarking (Management)
Industrial management--Mathematical models
Organizational effectiveness
658.4013 / ZHU
Quantitative models for performance evaluation and benchmarking : data envelopment analysis with spreadsheets and DEA excel solver / Joe Zhu - New York : Springer, 2003 - 1 CD-ROM - International series in operations research and Management science .
This book introduces DEA as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective. This book also provides easy-to-use DEA software - DEA Excel Solver. This DEA Excel Solver is an Add-In for Microsoftt Excel and provides a custom menu of DEA approaches, which include more than 150 different DEA models. It is an extremely powerful tool that can assist decision-makers in benchmarking and analyzing complex operational efficiency issues in manufacturing organizations as well as evaluating processes in banking, retail, franchising, health care, e-business, public services and many other industries. The DEA Excel Solver does not set limit on the number of units, inputs or outputs. With the capa
Benchmarking (Management)
Industrial management--Mathematical models
Organizational effectiveness
658.4013 / ZHU