Command performance: the art of delivering quality service (Record no. 330075)

MARC details
000 -LEADER
fixed length control field 00580nam a2200193Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140323b1994 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0875845622
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
245 ## - TITLE STATEMENT
Title Command performance: the art of delivering quality service
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Boston
Name of publisher, distributor, etc. Harvard Business School Press
Date of publication, distribution, etc. 1994
-- 166068
300 ## - PHYSICAL DESCRIPTION
Extent xx, 260 p.
365 ## - TRADE PRICE
Price amount USD 34.95
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
Title The Harvard Business Review Book Series
9 (RLIN) 147505
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Quality control
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer service
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Ahmedabad Ahmedabad   04/05/2009   658.812 C6 132533 04/09/2009 04/09/2009 Book

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