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Customer experience management: revolutionary approach to connecting with your customers / Bernd H. Schmitt
Material type:
TextPublication details: New Jersey : John Wiley and sons, 2003Description: xiv,242 pISBN: - 0471237744
- 658.812 C8S2
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Indore | 658.812 C8S2 (Browse shelf(Opens below)) | Available | IIMI-12003 |
Total holds: 0
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| 658.812 C8M2 Customer is CEO: | 658.812 C8N2 Customer centered Six Sigma : | 658.812 C8O7 Customer share marketing: | 658.812 C8S2 Customer experience management: | 658.812 C8S3 Customers.com: | 658.812 C8S3 Customers.com: | 658.812 C8S3 Customers for life: |
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