Overpromise and overdeliver : the secrets of unshakeable customer loyalty / Rick Barrera.

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Material type: Text

TextPublication details: New York, N.Y., U.S.A. : Penguin, 2005.Description: x, 226 pISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Book	Indore	658.8343 B2O8 (Browse shelf(Opens below))	Available		IIMI-17775

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