Business ethics: ethical decision making and cases

Table of Content Part I: AN OVERVIEW OF BUSINESS ETHICS. 1: The Importance of Business Ethics. 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance. Part II: ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS. 3: Emerging Business Ethics Issues. 4: The Institutionalization of Business Ethics. Part III: THE DECISION-MAKING PROCESS. 5: Ethical Decision Making and Ethical Leadership. 6: Individual Factors: Moral Philosophies and Values. 7: Organizational Factors: The Role of Ethical Culture and Relationships. Part IV: IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY. 8: Developing an Effective Ethics Program. 9: Managing and Controlling Ethics Programs. 10: Business Ethics in a Global Economy. Part V: CASES. CASE 1. Monsanto Attempts to Balance Stakeholder Interests. CASE 2. Starbucks' Mission: Social Responsibility and Brand Strength. CASE 3. Walmart: The Future is Sustainability. CASE 4. BP Struggles to Resolve Sustainability Disaster. CASE 5. New Belgium Brewing: Ethical and Environmental Responsibility. CASE 6. Coping with Financial and Ethical Risks at American International Group (AIG). CASE 7. Microsoft Manages Legal and Ethical Issues. CASE 8. Countrywide Financial: The Subprime Meltdown. CASE 9. Enron: Questionable Accounting Leads to Collapse. CASE 10. Home Depot Implements Stakeholder Orientation. CASE 11. The Fraud of the Century: The Case of Bernard Madoff. CASE 12. The Galleon Group and Raj Rajaratnam. CASE 13. GlaxoSmithKline Experiences High Costs of Product Quality Issues. CASE 14. Hospital Corporation of America: Learning from Past Mistakes? CASE 15. The Coca-Cola Company Struggles with Ethical Crises. CASE 16. Bueno Foods: Community, Tradition, and Globalization. CASE 17. Better Business Bureau: Protecting Consumers and Dealing with Organizational Ethics Challenges. CASE 18. The American Red Cross. CASE 19. NIKE: Managing Ethical Missteps—Sweatshops to Leadership in Employment Practices. CASE 20. Best Buy Fights Against Electronic Waste.

With a vibrant four-color design, the market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, Ninth Edition, delivers an accessible, applied text that thoroughly covers the complex environment in which managers confront ethical decision making. Using a proven managerial framework, the authors address the overall concepts, processes, and best practices associated with successful business ethics programs--helping students see how ethics can be integrated into key strategic business decisions. The new edition has been completely revised and updated to include coverage of new legislation affecting business ethics, the most up-to-date examples, and the best practices of high-profile organizations. It also includes 20 original cases that are either new or updated. Packed with cases, exercises, simulations, and practice tests, BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, Ninth Edition gives students an abundance of opportunities to master text material through hands-on application.