Business communication

Table of contents Part 1: Communication in Organizations Chapter 1. Introduction to Business Environment and Communication Chapter 2. Basics of Communication Chapter 3. Corporate Communication Chapter 4. Listening Skills Chapter 5. Verbal and Non-verbal Communication Part 2: Written Communication Chapter 6. Improving Writing Skills Chapter 7. Planning and Execution of Messages Chapter 8. Writing Different Messages Chapter 9. Writing Reports, Proposals, and Business Plans Part 3: Interpersonal Communication Chapter 10. Working and Communicating in Teams Chapter 11. Conversations and Negotiations Chapter 12. Creating and Delivering Good Presentations Chapter 13. Managing Data and Visuals Part 4: Business Etiquettes and Cross-cultural Communication Chapter 14. Business Etiquettes Chapter 15. Communicating across Cultures Part 5: Career Management and Technology Chapter 16. Career Planning and Résumés Chapter 17. Group Discussion and Interview Chapter 18. Technology in Business Communication Online Resources

Description The second edition of Business Communication is specially designed to meet the requirements of postgraduate students of management. The book aims to provide an understanding of communication practices and prepare students for their future assignments in the corporate world. While providing a comprehensive coverage of the subject, this edition continues to include some interesting features such as ‘communication mantras’ as well as numerous case studies and exhibits. Theory and examples from the business world have been integrated to provide rich insights into the subject. Professionals and readers who are keen to enhance their communication skills will also benefit from this book. Online Resources