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Toxic emotions at work : how compassionate managers handle pain and conflict / Peter J. Frost.

By: Material type: TextTextPublication details: Boston : Harvard Business School Press, c2003.Description: xii, 251 p. ; 24 cmISBN:
  • 1578512573 (alk. paper)
Subject(s): DDC classification:
  • 658.3/14 21
LOC classification:
  • HD42 .F76 2003
Contents:
Emotional pain in organizations -- Sources of toxicity in organizations -- The work of the toxin handler -- The toll on toxin handlers -- Healing the handlers -- At the interface : what handlers and their organizations can do -- Leaders handling pain -- The compassionate company : architecting responses to pain -- Looking through the lens of pain.
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Book Book Indore 658.314 T6F7 (Browse shelf(Opens below)) Available IIMI-13376
Total holds: 0

Includes bibliographical references (p. 227-239) and index.

Emotional pain in organizations -- Sources of toxicity in organizations -- The work of the toxin handler -- The toll on toxin handlers -- Healing the handlers -- At the interface : what handlers and their organizations can do -- Leaders handling pain -- The compassionate company : architecting responses to pain -- Looking through the lens of pain.

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