Toxic emotions at work : how compassionate managers handle pain and conflict / Peter J. Frost.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 1578512573 (alk. paper)
- 658.3/14 21
- HD42 .F76 2003
Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
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Indore | 658.314 T6F7 (Browse shelf(Opens below)) | Available | IIMI-13376 |
Includes bibliographical references (p. 227-239) and index.
Emotional pain in organizations -- Sources of toxicity in organizations -- The work of the toxin handler -- The toll on toxin handlers -- Healing the handlers -- At the interface : what handlers and their organizations can do -- Leaders handling pain -- The compassionate company : architecting responses to pain -- Looking through the lens of pain.
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