Quality management in the nonprofit world: combining compassion and performance to meet client needs and improve finances Kennedy, Larry W.

By: Material type: TextTextSeries: Jossey - Bass nonprofit sector seriesPublication details: San Francisco Jossey - Bass Inc. 1991Description: xx, 172 pISBN:
  • 1555473469
Subject(s): DDC classification:
  • 658.15
Summary: "Quality Management in the Nonprofit World" enables nonprofit organizations to enhance the quality of their services by adopting methods of quality management first developed in private industry and applying then to their special needs. Larry W.Kennedy explains how managing for quality can not only improve the servives nonprofits provide, but also increase the number of the people they serve. He reveals that the pursuit of quality yields benefits in effective, efficient, and economical operations, reading marketable programs, and a broad, strongly motivated donor base. A well-managed organization, he explains, attracts increased involvement by both volunteers and contributors.
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Item type Current library Collection Call number Status Date due Barcode Item holds
Book Book Ahmedabad General Stacks Non-fiction 658.15 K3Q8 (Browse shelf(Opens below)) Available 127122
Total holds: 0

"Quality Management in the Nonprofit World" enables nonprofit organizations to enhance the quality of their services by adopting methods of quality management first developed in private industry and applying then to their special needs. Larry W.Kennedy explains how managing for quality can not only improve the servives nonprofits provide, but also increase the number of the people they serve. He reveals that the pursuit of quality yields benefits in effective, efficient, and economical operations, reading marketable programs, and a broad, strongly motivated donor base. A well-managed organization, he explains, attracts increased involvement by both volunteers and contributors.

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