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TQM in action: a practical approach to continuous performance improvement Pike, John

By: Material type: TextTextPublication details: New Delhi Springer 1996 Edition: 2nd edDescription: xii, 362 pISBN:
  • 9788184899665
Subject(s): DDC classification:
  • 658.562
Summary: The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going. (http://www.springer.com/engineering/mechanical+eng/book/978-0-412-71530-3)
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Includes bibliographical references and index.

The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going. (http://www.springer.com/engineering/mechanical+eng/book/978-0-412-71530-3)

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