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Reengineering human resources : achieving radical increases in service quality--with 50% to 90% cost and head count reductions / Lyle M. Spencer.

By: Material type: TextTextPublication details: New York : John Wiley & Sons, c1995.Description: xiv, 238 p. : ill. ; 24 cmISBN:
  • 0471015350 (cloth : alk. paper)
Subject(s): DDC classification:
  • 658.3 20
LOC classification:
  • HD4904.7 .S65 1995
Online resources:
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Includes bibliographical references (p. 223-226) and index.

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