Quality best practices: selected QCI-DL shah national quality award winning case studies
Publication details: Noida Quality Council of India 2015Description: vii, 159 pSubject(s): DDC classification:- 658.562 Q8
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Book | Ahmedabad | Non-fiction | 658.562 Q8 (Browse shelf(Opens below)) | Available | 190471 |
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The publication contains a total of 22 case studies from the following sectors:
• Large manufacturing sector
• Small manufacturing sector
• Power generation sector
• ITes / BPO sector
• Printing and publication sector
• Financial sector
• Insurance sector
• Education sector
• Healthcare sector
Each case study represents unique application of quality concepts from basic implementation techniques to some of the hottest new tools and strategies like Lean Six Sigma, Process Re-engineering etc. There is a wealth of information contained in these case-studies.
The publication will be an important resource for quality professionals and quality conscious managers in any industry.
In all, this publication will help the reader to get a grasp of wide range of application of quality management practices that is essential to survive in a competitive world.
(http://www.qcin.org/publication/DLShah/)
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