1-800 Worlds: the making of the Indian call centre economy

By:

Krishnamurthy, Mathangi

Material type: Text

TextPublication details: New Delhi Oxford University Press 2018.Description: xv, 233 pISBN:

9780199476053

Subject(s):

DDC classification:

331.054 K7O6

Summary: Indian call centre employees work through the night, sleep during the day, and listen to foreign voices in accented tongues over transnational telephone connections. Through a description of the nightly and daily lives of call centre workers in the university town of Pune, India, 1-800-Worlds engages with the complex negotiations that underlie the ostensible success of new service economies. As the author shows, the call centre industry is neither insular nor singular but offers a set of symptoms that can help read changing forms of urban Indian middle-classness. https://india.oup.com/product/1-800-worlds-9780199476053?searchbox_input=Mathangi

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	Ahmedabad	Non-fiction	331.054 K7O6 (Browse shelf(Opens below))	Available		196196

Total holds: 0

Indian call centre employees work through the night, sleep during the day, and listen to foreign voices in accented tongues over transnational telephone connections. Through a description of the nightly and daily lives of call centre workers in the university town of Pune, India, 1-800-Worlds engages with the complex negotiations that underlie the ostensible success of new service economies. As the author shows, the call centre industry is neither insular nor singular but offers a set of symptoms that can help read changing forms of urban Indian middle-classness.

https://india.oup.com/product/1-800-worlds-9780199476053?searchbox_input=Mathangi

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