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Financial services management : a qualitative approach / Stewart Falconer.

By: Material type: TextTextPublisher: Abingdon, Oxon : Routledge, Taylor & Francis Group, 2014Description: 194 pages ; 26 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780415829212 (hardback)
  • 9780415829229 (paperback)
Subject(s): DDC classification:
  • 332.1068 23
LOC classification:
  • HG173 .F333 2014
Other classification:
  • BUS000000 | BUS004000 | BUS041000
Summary: "The financial services sector has undergone a period of unprecedented turbulence in recent years, though remains hugely significant to the wider global economy and is an important destination for many thousands of students coming through business and accounting school. Understanding how management concepts apply to this important sector can give graduates a real edge in the jobs market.This new textbook introduces management; focusing on concepts, theories and skills particularly suited to the financial services sector. Beginning with a useful overview of the development of management theories through history, the text then focuses on topical issues such as organizational design, the use of information technology, the development of a marketing orientation, social responsibility, ethics and, the influence of the external business and social environments and organizational development and the management of change.This practical textbook mixes theory with application throughout - employing a variety of case studies and examples to render the topic both accessible and memorable. The result is a resource that will help lecturers teaching management skills and students keen to develop their financial services understanding"-- Provided by publisher.Summary: "Sweeping changes have taken place within financial services over the course of the past thirty years in response to a variety of influences, such as changes in customer attitudes, an evolving regulatory environment, innovations in information technology and the intense level of competition within the sector. In addition, the global financial crisis has had a huge impact on the perceptions of stakeholders and on the reputations of organisations operating in financial services. This new textbook introduces management with a focus on concepts, theories and skills particularly suited to the financial services sector. Beginning with an overview of the development of management theories through history, the text then focuses on topical issues such as organizational design, the use of information technology, the development of a marketing orientation, social responsibility, ethics and, the influence of the external business and social environments and organizational development and the management of change. This practical textbook mixes theory with application throughout - employing a variety of case studies and examples to render the topic both accessible and memorable. The result is a resource that will help lecturers teaching management skills and students keen to develop their financial services understanding"-- Provided by publisher.
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Book Book Kashipur 332.1068 FAL (Browse shelf(Opens below)) Available IIMKA-7551
Book Book Raipur 658.15 FAL-14 (Browse shelf(Opens below)) Available IIMRP-8254
Total holds: 0

Includes bibliographical references (page 186) and index.

"The financial services sector has undergone a period of unprecedented turbulence in recent years, though remains hugely significant to the wider global economy and is an important destination for many thousands of students coming through business and accounting school. Understanding how management concepts apply to this important sector can give graduates a real edge in the jobs market.This new textbook introduces management; focusing on concepts, theories and skills particularly suited to the financial services sector. Beginning with a useful overview of the development of management theories through history, the text then focuses on topical issues such as organizational design, the use of information technology, the development of a marketing orientation, social responsibility, ethics and, the influence of the external business and social environments and organizational development and the management of change.This practical textbook mixes theory with application throughout - employing a variety of case studies and examples to render the topic both accessible and memorable. The result is a resource that will help lecturers teaching management skills and students keen to develop their financial services understanding"-- Provided by publisher.

"Sweeping changes have taken place within financial services over the course of the past thirty years in response to a variety of influences, such as changes in customer attitudes, an evolving regulatory environment, innovations in information technology and the intense level of competition within the sector. In addition, the global financial crisis has had a huge impact on the perceptions of stakeholders and on the reputations of organisations operating in financial services. This new textbook introduces management with a focus on concepts, theories and skills particularly suited to the financial services sector. Beginning with an overview of the development of management theories through history, the text then focuses on topical issues such as organizational design, the use of information technology, the development of a marketing orientation, social responsibility, ethics and, the influence of the external business and social environments and organizational development and the management of change. This practical textbook mixes theory with application throughout - employing a variety of case studies and examples to render the topic both accessible and memorable. The result is a resource that will help lecturers teaching management skills and students keen to develop their financial services understanding"-- Provided by publisher.

Includes bibliographical references and index.

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