Digital governance : new technologies for improving public service and participation / Michael E Milakovich
Material type:
TextPublication details: New York : Routledge, 2012Description: xx, 351p. 23cmISBN: - 9780415891448
- 352.3802854678 MIL
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Visakhapatnam General Stacks | 352.8028 MIL (Browse shelf(Opens below)) | Available | IIMV-001311 | |||
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Book
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Visakhapatnam General Stacks | 352.8028 MIL (Browse shelf(Opens below)) | Available | IIMV-001312 |
This book explores the transition from electronic government (e-gov) to digital or d-governance, emphasizing the importance of citizen participation and information technology to accomplish the change. The chapters concentrate on strategies for public administration organizational transformation and their implications for improved and measurable government performance. Digital self-governance is a broader umbrella-term referring to the networked extension of ICT relationships to include faster access to the web, mobile service delivery, networking, teleconferencing and use of multi-channel information technologies to accomplish higher-level two-way transactions.
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