Managing organizational change : a practical toolkit for leaders / Helen Campbell.

Machine generated contents note: Introduction: Dear Reader 1 It's not working! -- The project team and the business don't get on -- Poor change disrupts the business -- Poor return on investment2 The cycle of change 3.1 Culture to change -- Assess your culture -- Internal cultural forces -- Culture traps -- Culture tips3.2 Capacity to change -- People -- Time -- Money -- Equipment and physical resources -- Resource strategy -- Capacity traps -- Capacity ideas3.3 Commitment to change -- Commitment traps -- Commitment tips3.4 Capability to change -- Organizational change skills -- Change capability and competitive advantage -- Capability strategy -- Capability traps -- Capability tips4.1 Direct the change -- Where are we going? -- Why are we going there and why now? -- How will we get there? -- Direct traps -- Direct tips4.2 Drive the change -- The driver -- Driving skills and attributes -- Drive traps -- Drive ideas4.3 Deliver the change -- Project programme and portfolio management -- Project manager -- Project team -- Delivery governance -- Deliver traps -- Deliver ideas4.4 Prepare for the change -- Preparing your people -- Preparing your environment -- Change management -- Change manager -- Prepare traps -- Prepare ideas4.5 Propagate the change -- Making new behaviours stick -- Measuring whether the change has stuck -- Propagate traps -- Top 10 ideas for propagating change4.6 Profit from the change -- Benefits -- Predicting success -- Managing benefits -- Benefits management process -- Profit traps -- Profit ideas5 What next Appendix 1: Cycle of Change Model mapped to Kotter's eight steps -- Appendix 2: Cultural assessment -- Appendix 3: Capacity assessment -- Appendix 4: Commitment assessment -- Appendix 5: Capability assessment -- Appendix 6: Direct elevator pitch -- Appendix 7: Drive-driver checklist -- Appendix 8: Delivery governance maturity assessment -- Appendix 9: Prepare impact assessment and change strategy -- Appendix 10: Propagate planning -- Appendix 11: Profit planningNotes -- References -- Index.

With new technology, global markets and increased regulation, the pace and complexity of change is increasing so organizations can maintain a competitive advantage. With the constant scrutiny on investments, it is imperative to learn how to easily and reliably deliver the benefits organizations need.Centered around the author's Cycle of Change Model, Managing Organizational Change encourages readers to reflect on their current situation and use the tools and templates to assess whether their organizations are ready to embark on organization change. It looks at what traits organizations need to have in order to change -- culture, capacity, commitment, capability -- as well as what organizations have to do to be successful -- direct, drive, deliver, prepare, propagate and profit. It explains which type of resources are needed in order to achieve long term change, which tasks, roles and activities need to be in place, and crucially, how to lead during a time of great unease. Featuring case studies, reflection questions, checklists, action planning and summaries, this book brings together all the different roles and functions within an organization that a leader has to manage effectively in order to bring about successful and sustainable organizational change.