Customers rule: Why the e-commerce honeymoon is over and where winning business go from here / by Roger Blackwell, Kristina Stephan.

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Material type: Text

TextPublication details: New York: Crown Business, 2001.Description: 244pISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Book	Bangalore	658.84 BLA (Browse shelf(Opens below))	Available		IIMB-64200

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