The Service productivity and quality challenge

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Material type: Text

TextSeries: International studies in the service company ; 5Publication details: Dordrecht : Kluwer Academic, 1995Description: vi, 507p. bibliog. 25cmISBN:

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Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Book	Calcutta	338.47 HAR (Browse shelf(Opens below))	Available		IIMC-96844

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