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Communicating in groups : building relationships for group effectiveness / Joann Keyton

By: Material type: TextTextPublication details: New York : Oxford University Press, 2006Edition: 3rd edDescription: xxp, 332p, 23cmISBN:
  • 0195183436
Subject(s): DDC classification:
  • 302.34 KEY
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This book emphasizes that all groups--decision-making and social--require members to successfully convey both relational and task messages. It points to the five key elements that define a group--size, interdependence, identity, goal, and structures--and demonstrates how group processes are facilitated or hindered by them. Using examples from field research on both task and social groups, it depicts group interaction as it emerges through conversation. The book provides frameworks for analyzing group interaction, recommendations for effective group practice, and numerous transcripts of authentic group communication that help to underscore the concepts.

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