Managing information services : a transformational approach / Jo Bryson
Material type:
TextPublication details: Burlington : Ashgate, 2006Edition: 2nd edDescription: xiii, 346p, 25cmISBN: - 0754646319
- 658.4038 BRY
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
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Book
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Calcutta | 658.4038 BRY (Browse shelf(Opens below)) | Available | IIMC-121704 |
This book has been significantly revised and restructured to reflect the need for libraries and information services to manage the transformation necessary to become more relevant to the knowledge age's dynamic, customer-centered environment. It reflects the move from managing physical assets to exploiting knowledge, technology and innovation; new models of learning; global, mobile communication and new delivery mechanisms with a focus on relationships. Introductory sections on management and strategic influences emphazise the importance of knowledge management skills, team working, corporate responsibility and customer satisfaction as a driver for change. A section on corporate governance has includes managing different forms of capital, and there is expanded coverage of investment, security, risk management and business continuity.
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