The Knowing-doing gap : how smart companies turn knowledge into action / Jeffrey Pfeffer and Robert I Sutton
Material type:
TextPublication details: Boston : HBS Press, 2000Description: xv, 314 p. 24 cmSubject(s): DDC classification: - 658.4038 PFE
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Calcutta | 658.4038 PFE (Browse shelf(Opens below)) | Available | IIMC-128200 |
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| 658.4038 PAU Personal knowledge management : | 658.4038 PER The Information center | 658.4038 PET The Smart way to buy information technology : | 658.4038 PFE The Knowing-doing gap : | 658.4038 PFE The Knowing-doing gap : | 658.4038 PIE Strategic learning : | 658.4038 PLE Lean management principles for information technology / |
The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results. Jeffrey Pfeffer and Robert Sutton, well-known authors and teachers, identify the causes of the knowing-doing gap and explain how to close it. The message is clear - firms that turn knowledge into action avoid the smart talk trap.Executives must use plans, analysis, meetings, and presentations to inspire deeds, not as substitutes for action. Companies that act on their knowledge also eliminate fear, abolish destructive internal competition, measure what matters, and promote leaders who understand the work people do in their firms. The authors use examples from dozens of firms that show how some overcome the knowing-doing gap, why others try but fail, and how still others avoid the gap in the first place.
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