The Ultimate queston 2.0 : how net promoter companies thrive in a customer-driven world / Fred Reichheld and Rob Markey

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Material type: Text

TextPublication details: Boston : Harvard Business Review Press, 2011Description: xi, 290p. 23.5cmISBN:

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Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Book	Calcutta	658.872 MAR (Browse shelf(Opens below))	Available		IIMC-133131

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