Benchmarking water services : guiding water utilities to excellence / Enrique Cabrera and others
Material type:
TextPublication details: London : IWA publishing, 2011Description: xix, 164p. 24cmISBN: - 9781843391982
- 363.61068 CAB
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Calcutta | 363.61068 CAB (Browse shelf(Opens below)) | Available | IIMC-134341 |
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| 363.61 SHA Water supply in emergency situations / | 363.61 SWY Social power and the urbanization of water : | 363.61 WOR Achieving success in community water supply and sanitation projects / | 363.61068 CAB Benchmarking water services : | 363.61068 SCH Urban water infrastructure / | 363.610681 RAF Water and wastewater finance and pricing: | 363.6109154 KOU Water management in arid and semi-arid regions : |
This book provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). The book provide practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe).
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