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Industrial research performance management : key performance indicators in the ICT Industry / Tatjana Samsonowa

By: Material type: TextTextSeries: Contributions to management sciencePublication details: Heidelberg : Physica-Verlag, 2012Description: xii, 461p. 24cmISBN:
  • 9783790827613
Subject(s): DDC classification:
  • 004.0682 SAM
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Managers are increasingly concerned with the typical methods available for organizational performance measurement and control. This title addresses such questions as: Which research goals do research departments have? Which key performance indicators KPIs do they use to monitor the achievement of these goals? And, more.

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