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The Knowing-doing gap : how smart companies turn knowledge into action / Jeffrey Pfeffer, Robert I. Sutton.

By: Contributor(s): Material type: TextTextPublication details: Boston, Mass. : Harvard Business School Press, c2000.Description: xv, 314 p. ; 24 cmISBN:
  • 1578511240 (alk. paper)
Other title:
  • How smart companies turn knowledge into action
Subject(s): DDC classification:
  • 658.4038 PFE 21
LOC classification:
  • HD30.2 .P486 1999
Summary: Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results. The authors identify the causes of the knowing-doing gap and explain how to close it. The message is clear firms that turn knowledge into action avoid the "smart talk trap."
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Book Book Calcutta 658.4038 PFE (Browse shelf(Opens below)) Available IIMC-144346
Total holds: 0

Includes bibliographical references (p. 271-294) and index.

Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results. The authors identify the causes of the knowing-doing gap and explain how to close it. The message is clear firms that turn knowledge into action avoid the "smart talk trap."

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