Winning with employees: leveraging employee experience for a competitive edge

Table of Contents: Preface Acknowledgements Chapter 1 Digital Organizations in a Connected World Chapter 2 Managing Employees in the Digital Era Chapter 3 Creating Experience-Levered Organizations Chapter 4 Acquiring Talent with Positive Candidate Experience Chapter 5 Nurturing Employee Experience through Performance and Rewards Management Chapter 6 Strategizing and Executing the Learning Experience of Employees Chapter 7 Leveraging Employee Experience for Employer Branding Chapter 8 Employee Experience of Gig Employees Chapter 9 Employee Experience Analytics: Tracking and Measuring Employee Experience Indicators

This book talks about how to engage today's rarest resource: TALENT. It reveals the secrets for not only hiring and retaining top talent but to building a deeply engaged workforce for organizational success. Winning with Employees unfolds the mantra of turning employee experience into fuel for customer satisfaction, profit, and growth of the organization. With deep industry insights, this book shows that before an organization can deliver a transcendent customer experience (CX), it must first build a superlative employee experience (EX). It will cover several aspects of the execution of EX strategy across all facets of the HR function. Touching upon managing a multi-generational workforce, it talks about various aspects of change and transformation that an organization must undergo to become an 'experience focused organization'. Last but not the least, this book guides readers on a journey of creating a place where people do not need to show up but want to show up to work.