Designing technical and professional communication : strategies for the global community

By:

Andrews, Deborah C

Contributor(s):

Tham, Jason C. K

Publication details: Routledge 2022 New YorkDescription: 354pISBN:

9780367549602

Subject(s):

DDC classification:

658.45 AND

Summary: This textbook for technical communication courses emphasizes design thinking, collaboration, globality and inclusivity, and rhetorical approaches to creating communication products. Applying a design thinking framework for solving problems and fostering innovation, this concise and accessible textbook introduces students to the core skills, knowledge, and habits of successful technical communicators who work in the diverse, flexible, and mobile workplaces of the 21st century. It provide concrete guidance for communicating in the global community, managing projects through design, designing content for audiences, and applying design to technical and professional communication. The book presents strategies for communicating professionally and ethically across disciplines, cultures, levels of expertise, and languages, not just internationally but also among diverse populations within a city or region. It integrates advice throughout on communicating in digital spaces and social media as well as exploiting technologies such as content management systems and workplace messaging apps. This book serves as a flexible core textbook for courses in technical and professional communication.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	Jammu General Stacks	Non-fiction	658.45 AND (Browse shelf(Opens below))	Available		IIMJ-6894

Total holds: 0

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Previous	658.422 GUE Black box of governance : boards of directors revealed by those who inhabit them	658.43 HBR HBR's 10 must reads for mid-level managers	658.43 MAU Leading from the middle : a playbook for managers to influence up, down, and across the organization	658.45 AND Designing technical and professional communication : strategies for the global community	658.45 BAN Soft skill business and professional communication : For BBA & MBA students	658.45 BEC Mastering communication at work : how to lead, manage, and influence	658.45 CHA The managers`s communication toolbox	Next

Table of Contents: Part I: Communicating in the Global Community 1. Communicating by Design 2. Communicating with Diverse Audiences in a Multimodal Environment 3. Communicating Ethically and Professionally 4. Communicating Collaboratively Part II: Managing Projects through Design 5. Defining the Problem or Opportunity 6. Generating and Evaluating Empirical Information 7. Incorporating Sources: From Research to Communicating Part III: Designing Content for Audiences 8. Explaining and Persuading 9. Composing Visuals 10. Composing and Structuring Text 11. Revising the Design Part IV: Applying Design to Technical and Professional Communications 12. Career-related Communications 13. Proposals and Grants 14. Business Plans 15. Brief Reports 16. Formal Reports 17. Instructions 18. Correspondence and Online Conversations 19. Presentations, Posters, and Pitches

This textbook for technical communication courses emphasizes design thinking, collaboration, globality and inclusivity, and rhetorical approaches to creating communication products. Applying a design thinking framework for solving problems and fostering innovation, this concise and accessible textbook introduces students to the core skills, knowledge, and habits of successful technical communicators who work in the diverse, flexible, and mobile workplaces of the 21st century. It provide concrete guidance for communicating in the global community, managing projects through design, designing content for audiences, and applying design to technical and professional communication. The book presents strategies for communicating professionally and ethically across disciplines, cultures, levels of expertise, and languages, not just internationally but also among diverse populations within a city or region. It integrates advice throughout on communicating in digital spaces and social media as well as exploiting technologies such as content management systems and workplace messaging apps. This book serves as a flexible core textbook for courses in technical and professional communication.

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