Engaging the workforce : the grand management challenge of the 21st century

Table of Contents: Part I: The "What" and "So What" of Employee Engagement 1. Introduction 2. The Evolution and Importance of Work 3. The Future of Work and the AI-Powered Revolution 4. The Human Side of Management 5. The Emergence of New Managerial Paradigms 6. Building Engagement: An Integrative Framework 7. Academic and Practitioner Perspectives on Engagement 8. Relevant Theoretical Frameworks 9. Research on the Drivers of Engagement 10. Research on the Consequences of Engagement 11. The Dysfunctions of Disengagement Part II: The "Now What" Around Engagement: A Practitioner Focus 12. Implications for Managers 13. Building Managerial Competencies 14. Practitioner Toolkits for Measuring and Managing Engagement 15. The 'Now What' of Engagement: Structuring the Process 16. The Importance of Context 17. Engagement Interventions and Strategies

"Grounded in 25 years of research and practical experience, this book shows how to create engaging work environments and practices that harness employees' energy and talents towards achieving organizational goals, while enhancing workers' motivation and well-being. Creating and sustaining high functioning work environments lies at the core of management practice, and employee engagement is a key element in shaping these workplaces - and a significant challenge for business leaders. Academic researchers and practitioners have tackled the topic, but a chasm exists between these perspectives: academics tend to emphasize theory over problem-solving, while practitioners tend to rely on formulaic approaches and experience, rather than empirically tested theoretical frameworks. Thought leader, accomplished CEO and organizational development consultant the author bridges this gap, exploring the complexity and fragmented nature of the academic literature and offering insight into practitioner approaches used by research and consulting organizations. This insightful book will be of great interest to CEOs, board members and line managers across industries, as well as HR/OD practitioners and students, especially those who wish to learn how to apply time-tested intervention strategies to the workplace engagement challenge.