Both / and thinking : embracing creative tensions to solve your toughest problems

Table of Contents: Part I: Foundations: the promise and perils of paradox 1. Experiencing tensions: Why paradox? Why now? 2. Getting caught in vicious cycles: Rabbit holes, wrecking balls, and trench warfare Part II: Approaches: the paradox system 3. Enabling virtuous cycles with the paradox system: Mules and tightrope walkers 4. Shifting to both/and assumptions: Towards a paradox mindset 5. Creating boundaries to contain tensions: Structures to stabilize uncertainty 6. Finding comfort in discomfort: Emotions that accommodate tensions 7. Enabling dynamics that unleash tensions: Changes that avoid the ruts Part III: Applications: both/and thinking in practice 8. Individual decisions: Should I stay or should I go? 9. Interpersonal relationships: Mending a widening divide 10. Organizational leadership: Enabling sustainable impact

This is an insightful and inspiring book on using "both/and" thinking to make more creative, flexible, and impactful decisions in a world of competing demands. Life is full of paradoxes. In this book, the author help readers to cope with multiple, knotted tensions at the same time. Drawing from more than twenty years of pioneering research, they provide tools and lessons for transforming these tensions into opportunities for innovation and personal growth. It filled with practical advice and fascinating stories--including firsthand tales from IBM, LEGO, and Unilever, as well as from startups, nonprofits, and even an inn at one of the four corners of the world.