9 types of difficult people : how to spot them and quickly improve working relationships

By:

Robinson, Nick

Publication details: Pearson 2023 HarlowDescription: 246pISBN:

9781292726069

Subject(s):

DDC classification:

158.7 ROB

Summary: This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively. - Decode the warning signs through stories of each type - Discover practical tools and techniques for dealing with each type - Find short exercises to help you build the right mindset for success - Boost workplace relationships with videos and an online quiz.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	Jammu General Stacks	Non-fiction	158.7 ROB (Browse shelf(Opens below))	Available		IIMJ-8171

Total holds: 0

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Previous								Next
Previous	158.7 LUO Personnel psychology	158.7 McK Effortless : make it easier to do what matters most	158.7 ORG Organisational psychology : revisiting the classic studies	158.7 ROB 9 types of difficult people : how to spot them and quickly improve working relationships	158.7 ROS Dear work : something has to change!	158.7 STR Developing mental toughness: strategies to improve performance, resilience and wellbeing in individuals and organizations	158.72 DOL De-stress at work : understanding and combatting chronic stress	Next

1. Why you Need this Book to Deal with Difficult People 2. How to Use this Book 3. Why Things go Wrong at Work 4. Warning Signs at Work 5. The Matrix of Difficult People at Work 6. Quick Quiz to Identify Types 7. Summary of Types 8. Three Dynamic Principles to Fine-Tune Your Mindset 9. Visual Flowchart 10. Type 1 - The Scary Specialist 11. Type 2 - The Dark Strategist 12. Type 3 - The Martyr 13. Type 4 - The Driving Force 14. Type 5 - The Revolutionary 15. Type 6 - The Empire Builder 16. Type 7 - The Worrier 17. Type 8 - The Rock 18. Type 9 - The People Pleaser 19. Who's Not Here? 20. In Pursuit of a Positive Workplace 21. Online and other resources

This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively. - Decode the warning signs through stories of each type - Discover practical tools and techniques for dealing with each type - Find short exercises to help you build the right mindset for success - Boost workplace relationships with videos and an online quiz.

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