Not everyone gets a trophy : how to bring out the best in young talent

Chapter 1: What Is It with Young People in the Workplace? Chapter 2: Get Them On Board Fast with the Right Messages Chapter 3: Get Them On Board and Up to Speed Quickly . . . and Turn Them into Knowledge Workers Chapter 4: Practice Strong Highly Engaged Leadership Chapter 5: Give Them the Gift of Context Chapter 6: Get Them to Care about Great Customer Service Chapter 7: Teach Them How to Manage Themselves Chapter 8: Teach Them How to Be Managed by You Chapter 9: Retain the Best of Them, One Day at a Time Chapter 10: Build the Next Generation of Leaders

This book is the essential guide for winning the talent wars and managing Millennials. This new revised and updated edition includes: New focus on all millennials, which include Generations X, Y, and Z New preface about the incredible generational shift under way in the workforce now and the critical nature of this issue now Updated case studies and examples New research on first-wave and second-wave of the Millennials.