Principles of operations management : sustainability and supply chain management

1. Operations and Productivity 2. Operations Strategy in a Global Environment 3. Project Management 4. Forecasting 5. Design of Goods and Services Supplement 5: Sustainability in the Supply Chain 6. Managing Quality Supplement 6: Statistical Process Control 7. Process Strategies Supplement 7: Capacity and Constraint Management 8. Location Strategies 9. Layout Strategies 10. Human Resources, Job Design, and Work Measurement 11. Supply Chain Management Supplement 11: Supply Chain Management Analytics 12. Inventory Management 13. Aggregate Planning and S&OP 14. Material Requirements Planning (MRP) and ERP 15. Short-Term Scheduling 16. Lean Operations 17. Maintenance and Reliability

This book presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Problems found in the 12th Edition contain ample support-found in the book's solved-problems and worked examples-to help readers better understand concepts important to today's operations management professionals.