Management science : decision making through systems thinking

1. Management science/operations and systems thinking 2. Systems thinking 3. System concepts 4. The problem situation 5. System models 6. Overview of hard OR methodology 7. Soft systems thinking 8. Implementation and code of ethics 9. Relevant costs and benefits 10. Discounted cash flows 11. Decision making over time 12. Marginal and incremental analysis 13. Constrained decision making 14. Multiple constraints : linear models 15. Uncertainty 16. Waiting lines : stochastic systems 17. Simulation and system dynamics 18. Decision and risk analysis 19. Decisions with multiple objectives 20. Reflections on MS/OR

This book offers a comprehensive overview of the subject, focusing on both 'soft' and 'hard' methodologies. It is suitable for students and readers with a wide range of mathematical abilities at both undergraduate and MBA levels. The book is based on a clear systems thinking framework, demonstrating ideas and concepts through real-life examples and case studies. The edition includes an emphasis on problem formulation, revised chapters on queuing, simulation, and problem structuring methods, updated coverage of forecasting, linear and integer programming, new sections on the role of management science consultants, improved pedagogy, navigation, and design, and up-to-date software coverage. The real-world case studies are also included to encourage readers to apply the concepts studied.