Cross-cultural knowledge management : cultural influences in China and Brazil

1. Introduction 2. Cross-cultural Knowledge Management: Issues and Challenges 3. Managing Knowledge in China and Brazil 4. Comparative Case Studies 5. Cross-cultural Analysis of Knowledge Sharing in China and Brazil 6. Concluding Remarks

This book explores the complex nature of knowledge management in organizations, particularly in cross-cultural contexts. It uses qualitative case studies and analytic hierarchical processes to analyze multinational firms in Brazil and China, focusing on indigenous cultural norms like guanxi, face, and jeitinho. The results reveal how cultural-specific factors affect socialization, externalization, and internalization processes in production contexts. The book is useful for management academics and business practitioners, providing insights into knowledge sharing activities and providing conceptual tools for resolving challenges in cross-cultural contexts.