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21.
No cover image available
How to promote your Web site effectively Kerr, Mark by
Publication details: London Aslib Publications 1999
Availability: Items available for loan: Ahmedabad (1)Call number: 005.75 K3H6.

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22.
Official PGP user's guide Zimmermann, Philip R by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cambridge MIT Press 1997
Availability: Items available for loan: Ahmedabad (1)Call number: 005.8 Z4O3.

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23.
E-policy: how to develop computer, e-mail, and internet guidelines to protect your company and its assets Overly, Michael R. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York American Management Association 1999
Availability: Items available for loan: Ahmedabad (1)Call number: 651.79 O9E7.

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24.
E-mail @ work: get moving with digital communication Whelan, Jonathan by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Ft.com 2000
Availability: Items available for loan: Ahmedabad (1)Call number: 651.79 W4E6.

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25.
Maximizing call centre performance: 136 innovative ideas for increasing productivity and customer satisfaction Bodin, Madeline by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York CMP Books 1998
Availability: Items available for loan: Ahmedabad (1)Call number: 658.812 B6M2.

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26.
The call centre handbook: the complete guide to starting, running and improving your call center New: how to enhance your call centre with CRM Dawson, Keith by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York CMP Books 2001
Availability: Items available for loan: Ahmedabad (1)Call number: 658.812 D2C21/2001.

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27.
No cover image available
ICCIH confluence CRM initiatives scenario in India
Material type: Text Text
Publication details: Mumbai Avail.with: Bharat Book Bureau
Availability: Not available: Ahmedabad: Lost (1).

28.
Send mail: theory and practice Vixie, Paul A by
Edition: 2d ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston Digital Press/Butterworth-Heinemann 2002
Availability: Items available for loan: Ahmedabad (1)Call number: 004.6 V4S3/2002.

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29.
No cover image available
Call centres: an introduction by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Mumbai Mindstorm Group 2002
Availability: Items available for loan: Ahmedabad (1)Call number: 658.812 M4C2.

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30.
Smileys Dougherty, Dale by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Sebastopol O'Reilly & Associates 1993
Availability: Items available for loan: Ahmedabad (1)Call number: 651.79 D6S6.

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31.
Send mail Costales, Bryan by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Sebastopol O'Reilly & Associates 1992
Availability: Items available for loan: Ahmedabad (1)Call number: 651.79 C6S3.

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32.
The internet message: closing the book with electronic mail Rose, Marshall T. by Series: Prentice Hall series in Innovative Technology
Publication details: Englewood Cliffs, New Jersey PTR Prentice-Hall 1993
Availability: Items available for loan: Ahmedabad (1)Call number: 004.6 R6I6.

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33.
E-Mail for librarians Pride, Simon by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Association for information management 1994
Availability: Items available for loan: Ahmedabad (1)Call number: 651.79 P7E5.

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34.
LAN times e-mail resource guide Drummond, Rik by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Berkeley Osborne McGraw-Hill 1994
Availability: Items available for loan: Ahmedabad (1)Call number: 651.79 D7L2.

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35.
The tyranny of e-mail: the four-thousand-year journey to your inbox by
Publication details: New York Scribner 2009
Availability: Items available for loan: Ahmedabad (1)Call number: 303.4833 F7T9.

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36.
Txtng: the Gr8 Db8 Crystal, David by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford Oxford University Press 2008
Availability: Items available for loan: Ahmedabad (1)Call number: 004.692 C7T9.

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37.
Information technology: an introduction Peter Zorkoczy by
Edition: 2nd ed.
Material type: Text Text; Literary form: Not fiction
Publication details: London Pitman 1985
Availability: Items available for loan: Ahmedabad (1)Call number: 004 Z6I6.

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38.
Electronic mail: an introduction to the X.400 message handling standards Sara Radicati by Series: Uyless Black Series on Computer Communications
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York McGraw-Hill, Inc. 1992
Availability: Items available for loan: Ahmedabad (1)Call number: 621.3981 R2E5.

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39.
MH & xmh: e-mail for users and programmers Jerry D. Peek by Series: A Nutshell Handbook
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Sebastopol O'Reilly & Associates Inc. 1990
Availability: Items available for loan: Ahmedabad (1)Call number: 621.3981 P3M4.

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40.
Understanding FAX and electronic mail Michael A. Banks by Series: Sams Understanding Series
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Carmel Howard W. Sams and Company 1990
Availability: Items available for loan: Ahmedabad (1)Call number: 651.7 B2U6.

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