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1.
ASEAN leadership perspectives into the 21st century: Changing international implications of South East Asia leadership perspectives as constraints to international trade / Ranasinghe, Kamal, Leslie. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1990
Availability: Items available for loan: Bangalore (1)Call number: 338.88 RAN.

2.
Adaptive behaviours of boundary-spanning service personnel: Identifying antecedents and consequences / by Kevin Patrick Gwinner. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1997
Availability: Items available for loan: Bangalore (1)Call number: 658.812 GWI.

3.
Application of a psychological typology in the analysis of critical incidents for internal services marketing / by Grant John Anthony. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1993
Availability: Items available for loan: Bangalore (2)Call number: 658.8 ANT, ...

4.
Art of service recovery: Attributions and consequences / by Scott R Swanson. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1997
Availability: Items available for loan: Bangalore (2)Call number: 658.8 SWA, ...

5.
Computer-based system for evaluating cellular manufacturing systems / by Surekha M Shenoy. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1992
Availability: Items available for loan: Bangalore (1)Call number: 384 SHE.

6.
Consumers' responses to dissatisfaction: A model of consumer complaining behavior / by Blodgett Jeffrey G. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1992
Availability: Items available for loan: Bangalore (2)Call number: 658.812 JEF, ...

7.
Cross-functional, relationships of marketing managers: Linking relational competence to reputational effectiveness / by Edward U III Bond. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1998
Availability: Items available for loan: Bangalore (1)Call number: 658.83 BON.

8.
Cultural differences in innovation championing strategies: A dissertation in management / by Shane Scott Andrew. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1993
Availability: Items available for loan: Bangalore (1)Call number: 658.4012 SHA.

9.
Determinants of customer retention / by Cesar M Maloles. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1997
Availability: Items available for loan: Bangalore (2)Call number: 658.314 MAL, ...

10.
Effects of relationship marketing: The impact of personal selling on repeat-buying / by Franklin J Carter. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation, 1997
Availability: Items available for loan: Bangalore (2)Call number: 658.85 CAR, ...

11.
Evolution of international distribution channels: Thesis / by David John Arnold. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1996
Availability: Items available for loan: Bangalore (1)Call number: 658.87 ARN.

12.
Impact of listening skills on sales success / by David T Chapin. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1997
Availability: Items available for loan: Bangalore (2)Call number: 658.8 CHA, ...

13.
Managing change through analytical thinking skills training : case study of the aetna management process. / by Cheryl Anne Harrison. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan : U M I Dissertation services, 1991
Availability: Items available for loan: Bangalore (1)Call number: 658.406 HAR.

14.
Measuring reverse cannibalization: Strategic implications for category and product line managem / by Rajiv Kashyap. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1997
Availability: Items available for loan: Bangalore (1)Call number: 658.5 KAS.

15.
Narrative understanding of service experiences: Identifying customers interpretive frames / by Daniel T Padgett. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1997
Availability: Items available for loan: Bangalore (2)Call number: 658.812 PAD, ...

16.
Networks and partnerships: The social organization of the Chinese business elite in Taiwan. 2Vols. / by Ichiro Numazaki. by
Material type: Set Set
Publication details: Michigan: U M I Dissertation services, 1992
Availability: Items available for loan: Bangalore (1)Call number: AZCM76 N917.1-2.

17.
Perceived communication proficiencies as predictors of organisational achievement: A comparative study between public and private sector female managers / by Angela Marie Marchione. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1992
Availability: Items available for loan: Bangalore (1)Call number: 658.45 MAR.

18.
Performance of hybrid cellular manufacturing systems: Computer simulation investigation / by Girish Shambu. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1993
Availability: Items available for loan: Bangalore (1)Call number: 384 SHA.

19.
Predictive model of innovation and internationalization: An empirical study of U S construction firms / by Daewoo Park. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1992
Availability: Items available for loan: Bangalore (1)Call number: 658.99 PAR.

20.
Quick responses and global sourcing: Organizational and performance implications for US retailers / by Lisa Philips Fairbairn. by
Material type: Text Text; Literary form: Not fiction
Publication details: Michigan: U M I Dissertation services, 1997
Availability: Items available for loan: Bangalore (1)Call number: 658.87 FAI.

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