Managing risk in communication encounters: strategies for the workplace
Material type: TextPublication details: 2011 Sage Publications Los AngelesDescription: xiii, 256 pISBN:- 9781412966672
- 650.13 W2M2
Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|
Book | Ahmedabad | 650.13 W2M2 (Browse shelf(Opens below)) | Available | 171044 |
Focusing on risky interactions, the book centres on those interactions that threaten identities and relationships and sometimes careers such as: practising dissent; repairing broken relationships; managing privacy; responding to harassment; and, offering criticism and communicating emotion. In doing so the text helps students understand types of work situations that are both ethically challenging and personally risky while presenting a theoretical model to help them: integrate existing research, analyze situations, and generate new questions. (http://www.alibris.co.uk)
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